Fenestration Network White Glove Service | Windows & Doors Expertise

Fenestration Network White Glove Service | Windows & Doors

“A complete windows and doors service — from advice to aftercare, handled with honesty and precision.”

White Glove Service – At a Glance

Independent advice

– no pushy sales, no bias, just clear guidance.

Trusted brands

– carefully chosen UK & European manufacturers.

Professional survey

– every detail checked before manufacture.

Expert installation

– carried out by trained local installers.

Full compliance

– Building Regulations, safety glass, trickle vents, and more.

Attention to detail

– colour-matched cills, hardware, and finishes.

Seamless process

– from first conversation to aftercare.

Personal service

– owner-managed, honest, and accountable.

Peace of mind

– support long after installation is complete.

The Fenestration Network White Glove Service

Choosing new windows and doors is not straightforward. The products look similar, the prices vary, and the promises made by salespeople can leave you wondering who to trust. Many companies will tell you what you want to hear, but few will give you the clear, honest, and knowledgeable guidance you actually need.

That’s why we created the Fenestration Network White Glove Service — a personal, start-to-finish service designed to take away uncertainty and give you complete confidence. We are a window company who operates differently. We don’t send out sales reps who won’t leave your home without a deal or operate too-good-to-be-true discounts if you commit. Instead, we partner with you . We find out what you need, work closely with you, understand your home, and provide glazing solutions that you’ll love and are the best for your project.

Why we work differently

We’ve seen how the industry often works. Some installers don’t have a showroom yet still want to compete with larger companies. Others are tied to a single supplier or system, limiting what they can offer. Homeowners end up with fewer options, conflicting advice, and products that aren’t always the best match for their property.

We decided there was a better way

The Fenestration Network is owner-managed and independent. We are small enough to care about every project but experienced enough to handle even the most complex installations. Our approach is simple: we put you first. That means clear communication, honest advice, and workmanship via a transparent supply chain you can rely on.

Trusted partnerships with the best manufacturers

The products we recommend are not chosen at random. We’ve built strong relationships with the UK’s leading manufacturers and system companies. We only work with carefully selected brands that we know will deliver performance, reliability, and long-term value.

Whether it’s contemporary bifold doors, traditional steel look, contemporary minimalist sliding doors, the highest performance, triple glazing or bespoke – we know the products inside out. Because we’re not tied to one brand, we can give you a balanced view and guide you to the right choice for your home.

Our goal is not to sell you the most expensive option. It’s to make sure you get the best possible windows and doors, at a fair and attractive price, backed by a level of service you expect. We call it the White Glove Service.

What the White Glove Service means for you

From the moment you get in touch, the White Glove Service begins. We don’t expect you to know all the answers, and we never push you towards a quick decision. Instead, we start with a conversation. What’s wrong with your current windows or doors? What style are you trying to achieve? What are your priorities — energy efficiency, security, aesthetics, or a combination?

Once we understand your needs, we guide you through the product options. We explain the differences in plain language and show you examples from recent installations. You’ll see how different systems work in real homes, not just in glossy brochures.

Next comes the survey. We don’t cut corners. Every measurement is checked, every detail confirmed, and we work directly with our suppliers to ensure accuracy. If there are site challenges — awkward access, unusual openings, or the need to coordinate with other trades — we handle them. You shouldn’t have to chase builders or worry about delays.

When it comes to installation, we use fully trained local installers who share our standards. The work is carried out with precision and care, and we manage the process, so you don’t have to. Once installed, we make sure you’re happy, and we stay available for support long after the project is complete.

Why trust matters

Many homeowners have had poor experiences in the past — delays, hidden extras, products that didn’t live up to the salesperson promises. We understand those frustrations. That’s why trust, communication, and integrity are central to everything we do.

We tell you what’s possible and what isn’t. If a product isn’t right for your home, we won’t recommend it. If there’s a more cost-effective option that meets your needs, we’ll suggest it to you. We know that honesty builds long-term relationships, and most of our work comes from recommendations and repeat clients.

A small business with a big difference

We’re not a faceless national brand. We’re a small, owner-managed and family business that treats every project as if it were our own home. That personal touch is what sets us apart. You’ll always know who you’re dealing with, and you’ll never be left in the dark.

By choosing the Fenestration Network, you’re choosing more than just new windows and doors. You’re choosing peace of mind, backed by national expertise and local installation teams who know your area.

Why homeowners choose us

Tailored advice:

We match the right product to your home, not just what’s easiest to sell.

Trusted brands:

We work with the best UK and European systems for quality and reliability.

Attention to detail:

From survey to aftercare, nothing is left to chance.

Clear communication:

You’ll always know what to expect and when.

Owner-managed service:

A hands-on, personal approach from start to finish.

The White Glove Promise only from The Fenestration Network

Our White Glove Service is more than just a name. It’s our commitment to give you a complete, end-to-end solution — product advice, survey, installation, and aftercare — all handled with professionalism and care.

We believe you deserve better than the standard approach taken by many window companies. With the Fenestration Network, you can expect a service built on honesty, integrity, and expertise.

Because when it comes to glazing for your home, nothing less should do.

Contact us today to discuss your project.

The Fenestration Network place picture
4.8
Based on 23 reviews
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Caera Mahoney profile pictureCaera Mahoney
19:17 05 Dec 25
We were originally going to order our patio doors supply only and get our builders to fit them, but after reading some of the advice from Nick at doorandwindowexperts we realised it was too big a risk for such an important and expensive purchase. Nick recommended Tom at The Fenestration Network and from the very first contact we felt really looked after; no question/query was too much trouble and we received a truly individual service. We opted for the full survey, supply and fit even through it stretched our budget and I'm glad we did. The communication was great, the lead time was reasonable and the fitters were really lovely. We are very happy with our new doors! 😊
Simon Bates profile pictureSimon Bates
08:46 02 Dec 25
Fantastic service from start to finish Tom was great to deal with along with the Survey meeting the lads before they started to double check everything. The fitting team turned up on time today with the delivery also was almost finished for 11 o’clock very impressive., Considering the size of the units and the Power needed to do this job was very difficult and had to be thought out and planned correctly they nailed it, the trimming and silicone’s skills were second to none . Will look forward to using this business again for any window door installation , large profile glass installation.Etc
tracy wake profile picturetracy wake
17:44 14 Oct 25
Great company to deal with professional and extremely knowledgeable exactly what we as the supplier and the end user (customer) needs
Allan Barker profile pictureAllan Barker
18:18 10 Oct 25
Fenestration network have supplied and fitted some top class bi-fold doors in our extension project.
A clear payment plan which is in line with all top window/door suppliers
Good communications throughout the process
The company was found with assistance of an online expert who is keen to advise on reliable, expert supply and fit companies at a reasonable price, not expensive like some other companies I visited.
If you have a building project I would recommend Fenestration Network, make contact and speak with Tom.
They will be able to advise on different types of doors depending on your requirements.
I would highly recommend you contact Febestration Network for stunning, top quality, High end doors.
Matthew Hall profile pictureMatthew Hall
16:25 01 Oct 25
I have really enjoyed working with The Fenestration Network. Every job I have been involved in has been exactly as described, with the team always being friendly and professional. When I have been on site to capture footage of properties with new glass and glazing supplied by them, the installations have looked amazing both in person and on camera.

Customers I have spoken to while on site have also told me how impressed they are with the quality of the products and services provided by The Fenestration Network.

From a drone filming and marketing perspective, the aluminium glazing products, windows, doors, and bi-folds have been fantastic. They come in a wide range of colours, which not only gives each home a unique look that perfectly matches and complements the property, but also makes the promotional videos stand out with variety and style.

The Fenestration Network clearly delivers exactly what their customers want, both in quality and in choice.
Paul Craddock profile picturePaul Craddock
11:37 19 Sep 25
We had windows and doors supplied and fitted by Tom and his team and apart from their prices being very competitive, the quality, look and service was excellent. To add to this, Tom gave us a discount for allowing him to have a drone take pictures which will happen once all the rendering is finished. I would highly recommend them to anyone. Thank you Tom and the team
Robert Knight profile pictureRobert Knight
10:21 29 Aug 25
I contacted Tom Evans of The Fenestration Network for my recent, significant, aluminium window supply and install project. I found Tom easy to work with and thorough on endeavouring to get everything right before the project started. There was no pressure to rush things, but he was quick to action anything needed. The installation team he used in my area of the country was polite, hard working and personable. Overall, I valued his high personal integrity displayed thoughout the project.
Stuart Wilson profile pictureStuart Wilson
08:10 15 Aug 25
From the first contact with Tom from the Fenestration Network they were very professional and very responsive.. They had been passed our project idea and I gave approximate sizes for bi-fold doors/windows for our outside terrace…

We wanted to fully enclose it, within 48 hours Tom came back to me with a priced quote which was exceptional…. Full detailed drawings of each view suggesting top openers on one side…. My experience has been first class, I have previously been in the Architectural industry for 12 years manufacturing these type of products and was impressed how this company worked.

I agreed the price and within 1 week Tom had arranged for a site survey to finalise the dimensions…. The installation team that Tom used for the survey and installation were very good and very keen to do a fantastic job, the 2 guys (Matt & Gary) couldn’t do enough for us.

The end product was a great addition you our property giving us a fantastic room which we can use all year round.

I would have no reservations in recommending this company for any projects you are planning in the future…

See attached video of the finished project.
Matthew profile pictureMatthew
15:19 13 Aug 25
Excellent from start to finish very professional company to deal with and great products
Bradley Roberts profile pictureBradley Roberts
12:14 08 Jul 25
We used The Fenestration Network for the replacement and installation of all our windows and patio doors as part of our renovations. We ran into some difficulties during the installation but the team were dedicated to getting us back on track! Would recommend to others looking for window and door installers.
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